Candle Snob Candles FAQ's

Frequently Asked Questions...

How do I use a candle safely?


  • Keep out of reach of children and pets. 
  • Remove all packaging before use. 
  • Always burn candles on a level heat resistant surface in/on a holder/plate.
  • Burn away from draughts, fans, open windows, and other heat sources such as radiators, tv's and vibrations.
  • Burn for a maximum of 4 hours at a time.
  • Leave at a least 4” space between burning candles.
  • Leave plenty of room above a burning candle and keep away from anything that could catch fire.
  • Do not move the candle whilst lit or when the wax is still molten.
  • Never remove the attached metal wick holder from the wax.
  • Burn the candle within sight and extinguish before going to sleep.
  • Allow the candle to harden fully before relighting.
  • Trim the wick to 5mm before relighting, to avoid a dangerously large flame, smoke and soot.
  • Extinguish the candle using a candle snuffer, before the flame reaches 1” from the holder/container and replace.
  • Keep surrounding wax free from soot and debris such as matches.
  • Do not use water on burning wax. The fire will spread and splash. Use a candle snuffer preferably or blow it out. A flame can not survive without oxygen.


  • When using a tall thin candle, ensure there is a tight fit in a heat resistant candle holder.
  • Carefully remove any attached decorations such as candle pins.
  • Do NOT let the candle burn all the way down on a wooden base. Stop using the pillar candle when 2 inches of wax remain. 


  • Remove any decorations such as crystals or stones from the wax before lighting.
  • Do NOT burn your candle on top of its lid.
  • The first time you light your candle let it burn until the entire top surface of the candle has melted. This will reduce the build up of wax around the edge of the container and produce an even burn with optimum fragrance. If the wax is not allowed to burn from edge to edge, it will create a tunnel (especially if this is the first time lit), and will continue to burn this way for the life of the candle.
  • After extinguishing the flame, ensure the wick is upright, above the wax, and centred before the wax sets hard again.
  • To protect your candle holder from overheating, do not burn down to the very bottom of the container.

How long should a candle take to reach a full melt pool?

  • On the important first burn, let your candle burn for at least one hour per inch of container diameter. So if the container is 3 inches in diameter, burn for approx 3 hours on the first burn.

Should container candles be burnt to the very bottom?

No. Candles should never be burnt until there is no wax left. There is a sustainer (metal wick holder) which attaches the wick to the bottom of the container, we use 6mm so the candle can’t be burnt below this point. The wick will extinguish before it comes into contact with the base of the container. Be aware, the glass can overheat and crack, so leave at least 1cm of wax at the base and discontinue use.

For other types of candles, if the weight is over 25g it can be burned down to a height of 15-25mm. Candles weighing under 25g can be burned down to a height of 8-12mm.

Why shouldn't you burn a candle for more than 4 hours at once?

Burning a candle for too long will cause a buildup of carbon on the wick. This could produce a dangerously large flame causing smoke, soot, and then become a fire hazzard. 

What are fragrance oils?

Fragrance oils are concentrated liquid fragrances made by blending both natural and synthetic aroma compounds.

Are fragrance oils safe?

Yes. All our fragrances are IRFA compliant, paraben free and have been thoroughly tested. They are compliant with the General Product Safety Regulations in the UK.

Are your fragrances cruelty-free?

Absolutely. All Candle Snob fragrances are cruelty-free and vegan friendly.

What does IFRA mean?

IFRA is The International Fragrance Association whose guidelines ensure that fragrances have been though a strict scientific testing process to ensure safety in the UK. All of Candle Snob products adheres to these regulations.

Which type of wax do you use?

Our candles are produced using a cruelty-free hybrid mix of waxes.